Privacy Policy

1. Introduction

Welcome to the sapnamalhotra.io. We respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and share your information when you access our website to explore courses, hire Sapna as a speaker, or engage with her consulting services. By using our website, you consent to the data practices described in this policy.

This policy complies with Canadian privacy laws under PIPEDA and incorporates global standards such as the General Data Protection Regulation (GDPR) for users from the European Union.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and other contact details provided when signing up for courses, booking Sapna as a speaker, or requesting consulting services.

  • Course-related Information: Information received from third-party platforms like Teachable, such as course completion status or performance metrics.

  • Non-Personal Information: Data such as IP address, browser type, and user activity on our website collected via cookies or other tracking technologies.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To Provide Services: We use your personal information to process course enrollments, manage speaking engagements, and provide consulting services.

  • Email Marketing: With your consent, we may use your email to send newsletters, promotional offers, and updates on courses or events. You can opt out at any time by clicking "unsubscribe" in the email or by contacting us.

  • Improving User Experience: Non-personal data is used to improve website performance and services.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Third-Party Platforms: Data may be shared with platforms like Teachable, where courses are hosted, subject to their privacy policies.

  • Email Marketing Services: Your data may be shared with third-party email marketing tools for communication purposes.

  • Legal Obligations: We may disclose your information if required by law or legal proceedings.

5. International Data Transfers

Given the global nature of our services, your information may be transferred to and processed in countries outside your home jurisdiction, including Canada. We ensure that appropriate safeguards are in place to protect your information, as required by law, particularly under GDPR.

6. Data Retention

We retain personal information for as long as necessary to provide services or comply with legal obligations.

7. Your Rights

For Canadian users under PIPEDA and international users under GDPR, you have the following rights:

  • Access and Correction: You can request access to your personal information and correct any inaccuracies.

  • Data Deletion: You may request the deletion of your personal information, subject to certain legal requirements.

  • Withdrawal of Consent: You can withdraw your consent for email marketing at any time.

8. Use of Cookies

Our website uses cookies to track user activity and improve user experience. You may adjust your browser settings to disable cookies, but this may affect website functionality.

9. Data Security

We take reasonable steps to secure your data from unauthorized access, but no method of data transmission is completely secure. We cannot guarantee the absolute security of your information.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of these changes.

11. Contact Us

For privacy-related concerns, please contact us at admin@sapnamalhotra.io.